SELLER ERROR POLICY: If an item is no longer in stock and has been purchased by a customer online, the seller will contact the customer with the information. This will allow the customer to swap the item for another product of equal or lesser value. The difference if less will be refunded to the customer immeidately the same way they purchased , if the customer decides to cancel purchase, the funds will be refunded. Allow at least 5-7 business days to receive refunds.
PAYMENT POLICY: All payments are due prior to creating your purchase, all fees and payments are non refundable, except if items have been discontinued or out of stock with no ability for back order. If an item is indefinitely no longer available and the customer has paid for the item and seller has received payment then funds will be refunded via the method of payment through PayPal. However, if the buyer has sent payment and the item is sold out and the customer wishes to swap the intended item for another of equal value than it can done,communication will be made by email. Method of payments include electronic check, credit card and debit cards all accepted forms via PayPal. PayPal is free and easy to set up which will secure your privacy and fast payment delivery from buyer to seller. Pay pal will also customers who have NOT created an account with them to purchase from Privee' Piecez website using e-checks and all major credit cards. Once orders are submitted and payment is received by Privee' Piecez there will be no cancellations by seller. The only chance for cancellation of payment and product can be done via PayPal if they make that change for you or if your able to complete that step on your own. All sales are final.** I thank you for your cooperation and support. **
SHIPPING POLICY: All products will be shipped via United States Postal Service with regular ground shipping time frames as featured on from St.Louis,MO. Since items are made after payments are cleared via PayPal and payment issuer that the customer uses, especially hand crafted with you in mind please allow at least 2 weeks to receive items, once items have been shipped normal delivery time should be 3-5 days for postal service. All items have standard delivery confirmation and a tracking number that will be sent the customer via email once your item has been shipped.
REFUND POLICY: No refunds will be issued unless items are no longer available by seller after customers have completed order and payment has been cleared. Seller is not responsible for lost, stolen are damaged items that have been destroyed by parcel service, you will need to contact parcel service regarding their responsibility in wrong doing. All items are shipped and wrapped in protective materials to keep them in excellent condition during shipping.
EXCHANGE POLICY: If for some reason the customer is not satisfied with there purchase after arrival , they need to make contact with Privee' Piecez in 3 days regarding issue, the purchase only be EXCHANGED if: the customer has contacted the seller in 3 days after the product has arrived (which can be verified online with the tracking information), the item must show no signs of WEAR, DAMAGE., or ALTERATION. Shipping cost from customer to seller for exchanging is CUSTOMERS cost only. The item must be received by Privee' Piecez in 8 days from the day it arrived to the customer. or EXCHANGES will be denied.
NO EXCHANGES OR REFUNDS for hair accessories, body jewelry, custom items, cell phone cases, earrings or worn and damaged goods.
All information including names, photos and style formats are owned or shared publicly by Privee' Piecez. We do NOT share any of your personal information. Payment information is used solely by the website to conduct purchasing only as a customer. No credit or debit card information is stored or shared by Privee' Piecez. E-mail addresses, customer comments and shared photos will only be used by Privee' Piecez to promote our website and inform customers of upcoming sales and promotions by Privee' Piecez.
All webpages are not secured because they are open to the public for viewing. However when you link to the shopping cart and click to purchase you will be linked to a SECURE https: page for purchasing where all credit, debit and payment information regarding your identity is protected.